Listen without rushing to fix things. Ask what would help today, and offer one...

https://sticky-wiki.win/index.php/What_Should_I_Ask_About_a_Treatment_Program_Schedule%3F

Listen without rushing to fix things. Ask what would help today, and offer one practical step. You might say, “I’m here, and we can take this one step at a time.” Keep kind boundaries. Support may take more than one conversation.