How to Train Budtenders to Handle Out-of-Stock Requests
https://whizolosophy.com/category/money-finances/article-column/how-budtenders-can-use-customer-data-without-slowing-sale
An out-of-stock request is a service moment, not just an inventory problem. In cannabis retail, the goal is to reduce friction without encouraging staff to skip verification, responsible service, or store policy