People used to tolerate clunky apps, but those days are gone. Today’s shoppers...
https://wiki-site.win/index.php/Simplified_account_management:_why_your_mobile_app_needs_to_stop_making_users_work
People used to tolerate clunky apps, but those days are gone. Today’s shoppers expect speed as a baseline. When an app forces us to re-enter info or leaves us wondering where a delivery is, we bounce