Voice AI can mishear or misinterpret info, leading to wrong answers. Catching...

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can mishear or misinterpret info, leading to wrong answers. Catching errors early means better customer experiences and fewer follow-ups. One solid control is having the system read back order IDs so customers can confirm details